Privacy Policy

At theordinaryuae.com, your privacy and the security of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our website or interact with our services.

1. Information We Collect

When you make a purchase or contact us, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping/billing address.

  • Order Details: Products purchased, payment method (note: we do not store card details), and delivery preferences.

  • Communication Data: Emails or messages sent to our customer support.

  • Usage Data: Information on how you interact with our website (such as IP address, browser type, and visit duration).

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Provide customer support and respond to your inquiries.

  • Send order confirmations, shipping updates, and occasional promotional emails (only with your consent).

  • Improve our website, services, and customer experience.

  • Ensure compliance with legal and regulatory requirements.

3. Data Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website uses secure SSL encryption, and we never share your personal information with third parties without your consent, except when required for order processing (e.g., courier services).

4. Sharing of Information

We do not sell, rent, or trade your personal data. We may share necessary information with:

  • Trusted third-party service providers (e.g., courier partners, payment gateways) to complete transactions.

  • Legal authorities, if required by law or to enforce our terms and policies.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal data.

  • Request deletion of your data (unless required for legal or transactional purposes).

  • Opt out of marketing communications at any time.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how users interact with our site, so we can improve functionality and performance. You can manage or disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, feel free to contact us:

📩 Email: hi@theordinaryuae.com